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All deliveries are processed and shipped directly from Cisco Meraki, Netherlands.

• Standard Delivery (UK): Estimated 3-5 working days
• Express Delivery (UK): Estimated 2-3 working days (order to be placed before 12pm)*
• Licenses: Estimated 24-48 hours

*If available. Please request a quote or contact us to check if this option is available

Please note: These are estimated deliveries and we cannot guarantee delivery ETA. Delivery to Ireland can be significantly longer, please contact us if you require further information or would like ETA for your location before purchase.

On receiving your tracking details from Cisco Meraki, Cloudse will send the Tracking code to the email address provided on purchase for you to track your delivery.

Certain items sold on our website may only be returned directly to the manufacturer on agreement from them. Unless otherwise stated, you have 30 days from the date your product left the warehouse (regardless of when you actually took delivery of the product) to get a valid RMA from our website and get your product to a courier to return back to Cisco Meraki. Please read our returns policy for more information

If an order has not been processed and we can confirm from Meraki that the products have not been dispatched we will be able to amend and/or cancel the order. However if the order has been processed and dispatched, the products will have to returned and an RMA submitted. Please refer to returns policy.

Please note that Cisco will stop all Direct shipments (including all Meraki*) between 28^th of December and 10^th of January, which will be regarded as a transition period to post-Brexit trade.

This means any orders ordered from the 28^th of December will go on hold and will be shipping from 11^th of January onwards. Expect an extra day or two at the border (at least initially).

To ensure that your order ships out before the transition period on the 28^th of December, we will require both the below conditions to be met:

• The PO to be with us by Friday, the 18^th of December at 12PM
• The required kit to be in stock with Meraki when you book the order.

Please do not hesitate to reach out if you have any questions.

We thank you for your patience during this time.

*includes Licenses