Contact Us on +44 8456 171499

Cloudse

2a Church Road

Leyland, PR25 3EJ

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where do you ship my order from?

Our orders are carefully packaged and dispatched directly from Cisco Meraki, Netherlands. Licenses are sent via email.

How long will my order take to deliver?

Orders are processed by Meraki during weekdays only.

  • Standard Delivery (UK): Estimated 3-5 working days
  • Express Delivery (UK): Estimated 2-3 working days (order to be placed before 12pm)*
  • Licenses are estimated 24-48 hours

*If available. Please request a quote or contact us to check if this shipping option is available

Please note: These are estimated deliveries and we cannot guarantee delivery ETA. Delivery to Ireland can be significantly longer, please contact us if you require further information or would like ETA for your location before purchase.

How can I return an item?

Certain items sold on our website may only be returned directly to the manufacturer on agreement from them. Unless otherwise stated, you have 30 days from the date your product left the warehouse (regardless of when you actually took delivery of the product) to get a valid RMA from our website and get your product to a shipper to return back to us. Please read our returns policy for more information

Who can I contact if I have a question?

If you have any general queries, or issues with your order please contact us at Cloudse via email or telephone +44 8456 171499

Delivery charges for orders from Cloudse?

Standard delivery is FREE for all UK orders.

Express delivery is dependant on the shipping weight, this can vary so please contact us for a quotation to apply this to your order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS